The most popular questions
CLI Checking Service
Using our CLI tests, you can check your routes are correctly presenting CLI at the terminating network. Used in conjunction with the Monitoring and Alerting features you can continuously monitor your premium routes to ensure they are meeting the standard required.
CLI Country support
Multiple networks in different countries are currently on the Route-test CLI network and with an extensive rollout continuing in 2017, CLI tests are increasingly available throughout the world. See the below map and list for current and planned CLI coverage.
- SMS Verification
Using our SMS tests, you can check your routes are correctly delivering SMS messages to the end user. Used in conjunction with the Monitoring and Alerting features you can continuously monitor your premium routes to ensure they are meeting the standard required.
- What is the FAS?
The biggest problem carriers may experience is FAS. ie billing of the call not delivered to the destination. In most cases they terminated to some IVR. Detecting this can often be difficult as the number of the FAS calls may be just a percentage of all connected calls.
Why is FAS a problem?
The biggest problem for carriers that experience FAS is billing of non connected calls. Detecting this can often prove difficult as the number of calls which experience FAS may only a small percentage of the connected calls.
How can I combat FAS?
The Route-test FAS detection service is run on all calls initiated through the Route-test platform. We use industry standard techniques based on signalling as well as our own complex audio analysis to detect connected with ringtone FAS. CLI Verification tests made through Route-test also undergo additional timing checks and call termination checks to ensure false audio messages and delayed connect and disconnect FAS.
- DTMF Verification
Using our DTMF tests, you can check your routes are correctly presenting DTMF at the terminating network. Used in conjunction with the Monitoring and Alerting features you can continuously monitor your premium routes to ensure they are meeting the standard required.
How to create test? Tutorial video
What is Voice Quality?
Quality is the customer’s perception of a service or product. Voice quality measurement is a means of measuring customer experience of voice telephony services.
How is Voice Quality Measured?
The most accurate way of measuring voice quality would be to interrupt calls and ask users what they think. This is obviously neither practical nor scalable.Instead, a series of subjective tests was undertaken during which people of all ages and races are played the same series of sound files and asked to rank them on a scale of 1 to 5 for voice quality. From these results, algorithms were developed which are now used to measure voice quality from the customer perspective on this scale of 1 to 5.The voice quality scores are known as Mean Opinion Scores (MOS) and the scale of 1 to 5 is standardised by the International Telecommunications Union (ITU), the United Nations body responsible for telecommunications standardisation
- Easy integrationThis API is built on controller-action model, where each controller also has a default action and may have some non-default actions. Non-default actions are defined through setting a certain HTTP parameter ( such as delete=1 to set delete action).
Access to the API is done through the same http(s) URLs as the web interface. To switch the web interface into API mode one should specify api=1 http parameter.
- In order to purchase a package of services our company requires prepayment by PayPal or bank transfer
- How to share the results?